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Adult Welfare Benefits Advisor

Salary: £27k to £30k negotiable & dependent on experience
Training can be provided in key areas of the role for those with essential experience. (see person specification)

Hours: 37.5 hours a week
Place of work: Centre for Independent Living, Mo Mowlam House, Clem Atlee Court, SW6 7BF
Contract period: Permanent
Accountable to: Welfare Benefits Team Leader

Ongoing consideration of applications up to; 12noon Friday 09th August 2024

Interviews; on receipt of shortlisted applications

The Organisation
Action on Disability (AoD), founded in 1979, is one of London’s leading Deaf and Disabled People’s Organisations. As we believe in the social model of disability, our values and principles embrace inclusive and accessible ways of working both internally and in all our activities, seek the participation and contribution of our members, and encourage and respect diversity.
The organisation is a medium sized charity with a Board of Trustees (at least 75% is disabled trustees), 25 staff and a strong ad hoc staff and volunteer base including many with direct experience of disability – all of whom are passionate about removing the barriers that disabled people face.

AoD provides five key services. These are: Youth, Employment, Welfare Benefits and Independent Living.

AoD’s Welfare Benefits Service

The Welfare Benefits Service provides free independent advice and assistance to all disabled residents and their carers who live and work in Hammersmith and Fulham borough. The service is for all ages, including parents and carers of disabled children.
We provide free advice and assistance, up to and including Tribunal level, on all Department for Work & Pensions (DWP) benefits, Tax Credits, and some local authority benefits.

Welfare Benefits Advisor will
•Provide high quality Welfare Benefits advice and casework and, as appropriate, representation at the 1st Tier Tribunals for disabled individuals of the London Borough of Hammersmith and Fulham.
•Write Mandatory Reconsideration requests and in a limited number of cases, write appeal submissions.

Undertake direct welfare advice and casework.
•Maintain appropriate records of work undertaken using an appropriate electronic Welfare Benefits Recording and Information System via AoD’s Charity Log, and through the use of Excel
•Gather information to monitor and evaluate the service.
•Assist with funding applications / tender bids by providing basic factual information to Fund Raising Manager/CEO/Managers to enable them to apply for funding and also enable them to write funding/tender applications.
•Contribute to Welfare Benefits related publicity material, social media, reports for the Board of Trustees and other stakeholders and other documents as required.
•This post requires travel to different locations, e.g. for home visits.

For all work:
•Work in a person-centred way
•Produce agreed regular monitoring and progress reports
•Comply with AoD’s agreed policies and procedures.
•Participate in the wider development of the service and contribute to service improvement as required.
•Be computer literate and administratively self-supporting.
•Undertake any other reasonable duties as identified by the line manager.

Ongoing consideration of applications up to; 12noon Friday 09th August 2024

Interviews; on receipt of shortlisted applications


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