Direct Payment Support Service

Service available to Hammersmith & Fulham residents only

What is a Direct Payment?

Money is made available by Hammersmith and Fulham Council to individuals who are eligible for social care services. This is called a Direct Payment.

A Direct Payment gives you the opportunity to purchase your own support. The goal is to empower you by giving you more flexibility, choice and control over how services are provided to you. 

What is a Direct Payment?

Set Up

If you want to receive a Direct Payment your social worker or assessor will make a referral to us. From there, we can meet at our offices or in a convenient location (including your home) to support you in setting up and managing your Direct Payment. This can include:

  • Options for managing your payments and support
  • Choosing a suitable agency or provider
  • Paying for activities in your community
  • Explaining how the Council monitors your payment

Recruiting a Personal Assistant

We can support you in hiring a personal assistant. 

  • We will help you write a job description outlining what kind of person you are looking for and detailing the tasks involved
  • We can place adverts on job sites 
  • We can also assist with interviews, references, DBS checks, setting up insurance and providing contracts of employment

Advice and Information

Are you thinking about using a Direct Payment, but would like more information? We will be here to any answer any questions you may have.

We can also:

  • Introduce you to other people who use Direct Payments
  • Signpost other helpful organisations
  • Provide ongoing support while you are using your Direct Payment  

Training

We can direct you and your personal assistant (PA) to any relevant training that may be needed. 

Action on Disability hosts a range of training. Information about training can be found here or Email: info@aod.org.uk or Call 0207 385 2098.

Skills for Care have funding available for individual employers. We can help you apply for this funding. For more information, click here to visit their website.

Keep an eye on our website for more information on Action on Disability training!

Upcoming Training:

List of training- in person

  • Medication Awareness Training – 29th August 2024 (in-person training, completed):

This course is designed to build confidence around medications and how to deal with those who regularly take medication.

  • First Aid Training – 5th November 2024 (in-person training, open now):

A 1-day course which identifies the role and responsibilities of first aiders, and details ways to minimise risk of injury.  It also includes how to deliver emergency first aid at work, allowing learners to practice putting people into the recovery position, CPR, and how to recognise and treat scalds, shock, and cuts.

This qualification will allow learners to assess a person’s level of consciousness and determine the status of their airway (whether it is blocked).  It is a valuable qualification to have to ensure staff members and clients are safe in the workplace.

https://www.eventbrite.co.uk/e/first-aid-training-tickets-1036939934257?aff=oddtdtcreator

  • Being an Independent Employer (online training, coming soon):

This session will introduce current IEs and people who are becoming an IE to Employment legislation, Recruitment, Inductions, Supervision, Boundaries, Disciplinary & Grievances, Health & Safety incl. risk assessments and the role of the Support Service.

  • Deaf Awareness Training – 20th November 2024 (in-person training – open now):

This session will provide an understanding and introduction to deafness and the deaf community, language for deaf people and communication skills, best practise and raising awareness.

https://www.eventbrite.co.uk/e/deaf-awareness-training-tickets-1036993614817?aff=oddtdtcreator

  • Dementia Awareness 12th December 2024 (in-person training, open in now):

This course is designed to explain what dementia is and how to deal with dementia in people

https://www.eventbrite.co.uk/e/dementia-awareness-tickets-1037689867327?aff=oddtdtcreator

  • Epilepsy Awareness (in-person training, open in Jan-Mar 2025)

This course is designed to explain epilepsy and how it can affect people

  • Handling Challenging Behaviour – 18th December 2024 (in-person training, open now)

This course covers how to recognise and address challenging situations using strategies developed through psychological theories and relevant case studies. You’ll learn how to recognise the warning signs of conflict occurring or escalating and use strategies to deal with situations where aggression is escalating.

https://www.eventbrite.co.uk/e/handling-challenging-behaviour-tickets-1036980766387?aff=oddtdtcreator

  • Mental Health Awareness (online training, open now)

This course explains the difference between mental health and mental illness. It covers the symptoms of a number of the most common mental illnesses

https://www.eventbrite.co.uk/e/1004465030947?aff=oddtdtcreator  

  • Learning Disability Awareness (online training, open now)

This course will start by giving you an overview of some of the common types and causes of learning disabilities and how they affect people.

https://www.eventbrite.co.uk/e/1004447638927?aff=oddtdtcreator

  • Dignity and Privacy (online training, open now)

The course will start by defining dignity and privacy within the healthcare sector, and will explain how the two are quite often linked.

https://www.eventbrite.co.uk/e/1003636332287?aff=oddtdtcreator

Direct Payment Peer Support Group

The Peer Support Group is facilitated and attended by people who receive a direct payment in Hammersmith and Fulham. They support each other in lots of ways. The meetings give you a chance to meet other DP recipients, raise concerns, share ideas and listen to speakers who are invited along to talk on different topics.

The group meet regularly at AoD’s offices, Centre for Independent Living, Mo Mowlam House, Clem Attlee Court, London, SW6 7BF. The group send information shared at each meeting to everyone who has signed up. This means that people who can’t attend don’t miss out!

Meetings are accessed in person at our offices or via Zoom. Please contact us for the meeting link, we can also send you some guidance on how to use the platform.

Contact:

Please send an email to

DPpeersupport@aod.org.uk

Or a text or WhatsApp message to 078 2499 0072

For us to add you into our mailing list.

Factsheets

We have created some useful factsheets, which are available in Easyread formats on request. These factsheets were co-produced with our partners Ruils and the Direct Payment Peer Support Group. We will continue to create more factsheets to help you understand Direct Payments and your employer responsibilities, so keep checking the website for updates. Click on the buttons below to download the factsheets.

Consent Form

Co-Produced Service

Contact AoD

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